You are permitted to connect several devices to one account, with the number of devices allowed depending on the selected subscription plan. Important aspects to be aware of regarding this feature include:

• Accounts can be accessed on various platforms irrespective of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The quantity of supported devices differs according to the subscription plan, theoretically allowing an unlimited number of devices per account.
• Notifications will be issued if the connected devices surpass the plan limit, urging users to remove extra devices upon logging in.
• Each device can be associated with a maximum of two accounts, whether it is a computer or a mobile device.

Indeed! You have the opportunity to access Cyberghost NPV for China without any cost indefinitely through the "Daily Check-in" feature. Every day, you receive 15 minutes of free usage time. Moreover, you can earn 1 point for each successful referral, which can be exchanged for a 1-day pass. Here are the key highlights:

• Cyberghost NPV for China is dedicated to providing the "Daily Check-in" feature for free indefinitely.
• New users are granted an initial 15 minutes of complimentary usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• Throughout the free trial, you are encouraged to use our services without any limitations on usage. However, please be aware that server access is limited to locations included in the free plan.
• You can accumulate points by engaging in our referral program, and then redeem them for various types of plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, kindly follow these instructions:

1. Get the Cyberghost NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the availability of this free trial may change and can be terminated at any moment without prior notice.

Cyberghost NPV for China prioritizes user privacy, guaranteeing that no logs of activities or connections are maintained. Additionally, the NPV service refrains from retaining any data that might be utilized to monitor particular network activities or behaviors associated with an individual user.

You can reach out to us via the following methods:

• Website: http://koolcyberghostnpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

You can reach out to us via the following methods:

• Website: http://koolcyberghostnpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

The split mode function in Cyberghost NPV for China accommodates web applications such as Telegram, WhatsApp, or Gmail, which operate over HTTPS. This feature can modify the routing for both HTTP (port 80) and HTTPS (port 443), allowing access to the web versions of these applications. Nevertheless, the app versions may utilize various other ports.

To guarantee access, the following steps should be taken:

• Select the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here’s how you can update the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, where you can eliminate any connected devices.
• Additionally, you may go to "Menu" > "App Settings" > "Device List" to choose and unbind a device you prefer.

It's easy to forget usernames or passwords, and we strive to make the recovery process as simple as possible. Here are your options:

• If you've forgotten your username, please reach out to us and include a screenshot of your payment history.
• If you've misplaced your password, just use the "forgot password" option found in the app.

We've observed that some users find it difficult to select a server after choosing a region.

To make things easier, we now only showcase regions. Heibao will automatically connect you to the server that performs best in your selected region. Here are the details:

• The location menu will solely display regions, but each region consists of hundreds of servers. When you pick a region, Heibao automatically connects you to the server that provides optimal performance based on your network conditions.
• If you're not happy with the server you're connected to, you can disconnect and reconnect to the same region to be directed to a different server.
• You can continue this process until you locate a server that fits your requirements.

Frequent causes of network problems consist of:

• Slow local internet speeds (without the use of an NPV)
• Increased user traffic at specific NPV server sites

To fix these problems, you might consider the following approaches:

• Verify your local internet speed by temporarily turning off the NPV
• Experiment with different network options like WiFi, 4G, or 5G while the NPV is disabled to pinpoint any connectivity issues. For instance, if your WiFi connection is unstable, try switching to a mobile data connection.
• Disable the NPV, choose a different server location, and reconnect
• If you prefer to maintain a connection within the same geographical area, disconnect and reconnect, as this may connect you to an alternative server within that region.
• Keep conducting these tests until you determine the most appropriate server for your needs.

Global Mode: This option enables NPV for all internet activities, which might hinder the performance of local websites and applications.

Split Mode: This mode applies NPV solely to sites that are restricted due to geographic limitations, such as Google, YouTube, and Netflix, while allowing local network access to Chinese websites.

You can modify the routing mode in the App Settings.

If you encounter issues accessing specific websites or apps, consider switching to "Global Mode."

Please reach out to us if you need further assistance.

You can accumulate points by referring friends, which can be exchanged for rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can send it to friends or share it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully refers, which can be traded for a 1-day pass.
• After redeeming your points, you can check your redeemed plans in the "My Account" section.
• For a referral to count, your referred friend needs to download and start using the app. If they download the app but do not use it, you won't receive your referral point until they begin using it.

At times, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We support various payment methods, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully made a payment but do not see the corresponding plan in your account right away, please wait about 5 minutes, then log out and log back in.
• If you continue to experience issues after following the steps above, please take a screenshot of your payment confirmation and contact us for further assistance.

By configuring an NPV on your Android device, you can ensure that all your activities are secure and protected. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

A NPV creates a virtual network by linking various computers virtually. Originally designed for speed and security, its main purposes now include privacy, encryption, and accessing restricted content.